"Shay was truly exceptional. She helped every step of the way, anticipated potential problems and solved them in advance."

"Shay was there every step of the way. I asked. She gave easy to understand analysis and options available to me to consider. She took my direction and handled so many things for me since I was selling in Oregon, but had relocated to a far away state. She has a high energy level and will listen and serve you well."

"We had the pleasure of working with Shay in a red-hot housing market. She was professional, a great communicator and consistently followed-through. Her experience really helped us navigate the highs and sometimes lows during the process. Also, she is just a joy to be around. We couldn?t have picked a better agent and would highly recommend her to anyone looking to buy or sell a home."

"Thank you Shay for your assistance and support throughout the process!"

"I'm beyond happy that I hired Penny as my relator! As a busy solo mom with two toddlers and a full-time job, I wanted the process of selling my house to be as easy as possible, and that's exactly what Penny made happen. She's an excellent communicator; very responsive. Penny was helpful and positive every step of the way. She even assisted in hiring people to help with yard work and cleaning prior to the photos and open house. I highly recommend Penny, it was a great experience."

"I've worked at Windermere for almost 8 years and could not imagine a better place to foster a professional career while working amongst people I consider my family. Windermere offers the most up-to-date marketing, technology, data analysis, and other professional tools to make sure we are providing the highest quality service to our clients."

"For most of us, purchasing a property is a major endeavor and can be fairly stressful. In today's real estate market it can be even more so. Working with Penny Edlund made the process a real pleasure. Penny took the time to clearly understand what we were looking for and was able to strike a balance between moving really quickly when necessary and taking the time and having the patience to make sure we found the right place. Her understanding of the market, her intimate knowledge of the area, its people and resources, not only made the process easy but in many ways made it possible. Penny has my highest recommendation."

"We're lucky to have been recommended Shay by a friend of ours, I don't know how else we would've ended up with an agent of her caliber. Whether first-time homebuyers or on your second or third or fourth trip around the block, Shay would be well-suited to your needs. But particularly for first-time homebuyers, Shay's experience and knowledge were a godsend. From the little things you don't even think about to the big make-or-break decisions, Shay was there to help us, to remind us and to make sure we got the house we wanted. Many thanks, Shay!"

"I typically do not write a review for anything or anyone, but the outstanding service I received from Realtor Ms Marin McCauley calls for an exception. Ms McCauley put quality over quantity when it came to helping me secure some property. What I mean by quality is this, I was not just a ?number? to her, she genuinely cared to get to know me and familiarize herself with what I was about, took interest in understanding what I was looking for, and really took time in finding the right property. An added bonus was Marin did all this long distance, as I am familiar with the area, but currently live out of state. Marin made the purchase simple and very easy! Marin was 100% professional at all times, patient with my questions, went beyond to provide me with contacts, photos, and even went to the property on several occasions. Marin is a valuable asset to the company and I greatly appreciate everything she did for me. Thanks again, Ms Marin McCauley!"

"It was a real pleasure working with Shay. Communication skills were outstanding and her follow through was top notch, We did not know the market in the Hood River area as we live in Portland. Shay was very thorough in helping to determine a competitive price that was also appropriate for our land. Our whole experience was very, very satisfying and we would recommend Shay to anyone looking to sell property in the Hood River area. Also, she was just a delight to work with! Thank you Shay!!"

"Working with Shay was a great experience. Shay is extremely knowledgeable and went above and beyond for each house that we toured. Shay is a great communicator and always responsive to all our questions and concerns. I would recommend Shay to everyone!"

"Shay is simply phenomenal. She is direct and focused, but so so personable. She is warm and garners trust in minutes. She remembers details about you - sometimes months later. Her knowledge of her service area is beyond extensive - there is 'voluminous', then 'encyclopedic' then on top of that there is Shay. Her willingness to go to bat and explore any and every lead for her client is unparalleled in our experience. She is a no pressure agent and very clearly has her clients' needs in mind. The specificity with which she makes recommendations speaks to this in every interaction. If she and you set a plan, she will get it done, and will follow up with updates if she can't track something down. In her area, there is simply no other choice."

"We had the pleasure of working with Shay in a red-hot housing market. She was professional, a great communicator and consistently followed-through. Her experience really helped us navigate the highs and sometimes lows during the process. Also, she is just a joy to be around. We couldn’t have picked a better agent and would highly recommend her to anyone looking to buy or sell a home."

"Shay did a great job helping a friend and I (and his dog) find a house in Hood River, a very competitive real estate market. At the start of the process, she asked good questions to really understood what would work for us and the dog, helping us understand options, likely trade-offs etc. During the process, she used our time efficiently, keeping us up-to-date as relevant listings were coming on the market. Once we eventually found a place we liked, she did a great job with all the steps from inspection to close, making the process both fast and (pretty) painless. And after the close, she continued to be incredibly helpful, making suggestions and referrals for some initial service needs. She's a great communicator and knowledgable about the market and the nuances of Hood River real estate. Highly recommend."